Sunday 30 March 2014

Chapter 6 Non Verbal Communication



 What is non verbal communication?
  • communicate without words including gestures, touch, raising your voice
  • basically anything that develop other than HEARING WORDS directly spoken


  Benefit of using non verbal communication
  • greater the ability to send and receive nonverbal signals, the higher the attraction, popularity, and psychological well-being are likely to be
  •  successful to influence others

  There are 6 functions non verbal messages

  • Integrating  non verbal and verbal messages.
  • Forming and managing impression 
  • Defining relationship
  • Structuring conversation 
  • Influencing and deceiving 
  • Expressing emotion 




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